Knowledgebase: Logbook Pro Desktop
Every time I try run my logbook it ask me to do a update then closes
Published 24 April 2012 11:15 AM (Article ID: 47)

If you get a dialog that shows an update needs to occur and then the program shuts down, this is a symptom that Logbook Pro cannot read/write to the data file in the location you are storing it. Your data file is the single file ending in .LBK. Make sure your data file is in a location that has the correct privileges for you to read/write to it, the default and recommended location to keep your data file is your My Documents/My Logbook Pro Files/v1 folder. You can copy your .LBK file to this location and then double-click the .LBK file while Logbook Pro is closed and Logbook Pro will then open that specific file.

If you are using Windows Vista, Windows 7, or later, your data file cannot be located under C:\Program Files, i.e. C:\Program Files\Logbook Pro is not allowed. You can also try turning off User Account Control (UAC) in the Windows Control / User Accounts area, reboot, and then retry. Once the problem is resolved and your data file is relocated you can turn UAC back on if desired.

If you run Logbook Pro and get a dialog to perform an update and then the application closes, most likely your data file resides in a location that Windows does not allow writes to be performed.  This is mostly a problem in Windows Vista or Windows 7 with User Account Control (UAC) enabled and your data file is probably in C:\Program Files\Logbook Pro.

 

 

 
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