The ole saying "a picture is worth a thousand words" is true! It really helps us help you if you can provide us a picture of what you see to help identify the problem and provide you a solution. If you don't know how to take a screen capture, please see these articles that will assist you:
http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm
http://en.wikipedia.org/wiki/Screenshot